Terms of Service

Business & Fulfillment Disclosure

Reset Recovery Hub is a brand operated by Benco Art LLC. We are an independent online retailer. Products sold on this site are sourced from and fulfilled directly by third-party manufacturers and suppliers. Orders are shipped directly from the supplier or manufacturer to you. Product availability is subject to third-party supplier stock levels.

Health & Wellness Disclaimer

Products offered by Reset Recovery Hub are intended for general wellness and comfort purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary. Please consult a qualified healthcare professional before use if you have any medical concerns.

1. Introduction

Welcome to Benco Art LLC ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at resetrecoveryhub.com ("Website") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

Reset Recovery Hub is a brand operated by Benco Art LLC.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

• Provide true, accurate, current, and complete information during the registration process
• Maintain and promptly update your account information to keep it accurate and current

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability based on third-party supplier stock levels. We reserve the right to limit the quantities of any products or services that we offer.

4.2 Pricing

Prices for our products are subject to change without notice. We are not liable for any price changes, modifications, or discontinuation of products.

4.3 Payment Terms

• Accepted Payment Methods: Payment methods displayed at checkout and made available through our payment providers
• Payment Processing: Payments are processed securely through third-party payment providers, including Shopify Payments where applicable
• Billing Information: You agree to provide current, complete, and accurate billing and payment information

4.4 Order Acceptance

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

• Product or service availability from our third-party suppliers
• Errors in product descriptions, pricing, or other listing information
• Suspected fraudulent, unauthorized, or unlawful transactions
• Issues identified during payment or verification review

5. Shipping and Delivery

5.1 Shipping Policy

We currently ship to addresses within the continental United States only. We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes that cannot accept carrier delivery, or international addresses.

Orders placed before 2 PM EST on business days (Monday–Friday, excluding holidays) are processed the same business day. Orders placed after 2 PM EST or on weekends and holidays will be processed the next business day.

Products are sourced from and fulfilled directly by our third-party suppliers and manufacturers, who ship orders directly to you. Processing and transit times may vary depending on the supplier. Please refer to our Shipping Policy for full details on shipping times, costs, and procedures.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for purchased items pass to you upon delivery of the items to the carrier, unless otherwise required by applicable law.

6. Returns and Refunds

Please refer to our Return and Refund Policy for full information on returns, exchanges, cancellations, and refunds. Key terms include:

• Return window: 30 days from delivery for eligible items
• Damaged or incorrect items: Must be reported within 48 hours of delivery with photos and order details
• Missing items: Must be reported within 7 days of delivery
• Restocking fee: A 25% restocking fee applies to all approved returns
• Outbound shipping: Original shipping fees are non-refundable unless the return is due to our error
• Return shipping: Customer is responsible for return shipping costs unless the item is defective or damaged on arrival

7. Intellectual Property Rights

7.1 Ownership

All content on the Website, including text, graphics, logos, images, designs, software, and other materials, is the property of Benco Art LLC or its licensors and is protected by applicable intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes only.

7.3 Restrictions

You agree not to:

• Reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Services without our prior written permission
• Use our name, branding, trademarks, or content in any misleading or unauthorized way

8. User Content

8.1 Submissions

If you submit reviews, comments, suggestions, or other content ("User Content") to the Services, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content in connection with our business operations.

8.2 Prohibited Content

You agree not to submit any User Content that:

• Is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
• Infringes on any intellectual property, privacy, or other rights of any person or entity
• Contains false, misleading, or fraudulent information

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating Laws and Rights: Using the Services for any unlawful purpose or in violation of any applicable law or regulation
• Disruption: Interfering with or disrupting the Services, servers, or networks connected to the Services
• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Services, other accounts, or computer systems
• Misuse: Uploading malicious code, engaging in fraud, scraping the site, or using the Services in any way that may harm us or other users

10. Disclaimers and Warranties

10.1 "AS IS" Basis

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

10.2 No Warranty

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that:

• The Services will meet your specific requirements
• The Services will be uninterrupted, timely, secure, or error-free
• The results obtained from the use of the Services will be accurate, complete, or reliable

10.3 Product Information Disclaimer

Product descriptions, images, specifications, and other content displayed on this Website are provided by or sourced from third-party manufacturers and suppliers. While we make reasonable efforts to ensure accuracy, we do not guarantee that product descriptions or other content are complete, accurate, current, or error-free. Product information is subject to change without notice.

11. Limitation of Liability

To the fullest extent permitted by law, Benco Art LLC and its owners, officers, employees, contractors, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to:

• Your use of or inability to use the Services
• Any unauthorized access to or use of our systems or your information
• Any interruption, suspension, or termination of the Services
• Any errors, inaccuracies, or omissions in content or product information supplied by third-party manufacturers or suppliers

12. Indemnification

You agree to indemnify, defend, and hold harmless Benco Art LLC and its affiliates, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any law or the rights of a third party

13. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, if we believe you have violated these Terms or if necessary to protect our business, users, or legal rights.

14. Governing Law

These Terms and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to conflict of law principles.

15. Dispute Resolution

15.1 Informal Resolution

If a dispute arises, both parties agree to first attempt to resolve the matter informally. You may contact us at support@resetrecoveryhub.com to begin that process.

15.2 Individual Resolution

To the extent permitted by law, any dispute will be resolved on an individual basis, and not as part of a class, consolidated, or representative action.

15.3 Exceptions

Nothing in these Terms prevents either party from seeking relief in small claims court where eligible or seeking injunctive or equitable relief for misuse of intellectual property or other legal rights.

16. Data Sharing with Suppliers

As part of our order fulfillment process, we share necessary customer information — including name, shipping address, phone number, and order details — with our third-party suppliers and manufacturers. This sharing is solely for the purpose of fulfilling and shipping your order. Please refer to our Privacy Policy for full details on how your data is collected, used, and shared.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting to the Website, unless otherwise stated. Your continued use of the Services after such changes are posted constitutes your acceptance of the updated Terms.

18. Miscellaneous

18.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.2 Entire Agreement

These Terms constitute the entire agreement between you and Benco Art LLC regarding the Services and supersede any prior agreements or understandings.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

19. Contact Information

If you have any questions about these Terms, please contact us:

• Company Name: Benco Art LLC
• Brand: Reset Recovery Hub
• Address: 17212 Little Eagle Creek Avenue, Westfield, IN 46074, United States
• Email: support@resetrecoveryhub.com
• Phone: 1-239-747-7113
• Hours: Monday to Friday, 9 AM to 5 PM EST. Orders placed before 2 PM EST are processed the same business day.

Reset Recovery Hub is a brand operated by Benco Art LLC.