Privacy Policy

Business & Fulfillment Disclosure

Reset Recovery Hub is a brand operated by Benco Art LLC. We are an independent online retailer. Products sold on this site are sourced from and fulfilled directly by third-party manufacturers and suppliers. Orders are shipped directly from the supplier or manufacturer to you.

Health & Wellness Disclaimer

Products offered by Reset Recovery Hub are intended for general wellness and comfort purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary. Please consult a qualified healthcare professional before use if you have any medical concerns.

1. Introduction

Benco Art LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Benco Art LLC.

Reset Recovery Hub is a brand operated by Benco Art LLC.

This Privacy Policy applies to our website, resetrecoveryhub.com, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

• Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
• Company: When this policy mentions "Company," "we," "us," or "our," it refers to Benco Art LLC, a legal entity registered in the United States and responsible for your information under this Privacy Policy.
• Country: United States.
• Customer: Refers to any person who visits, uses, purchases from, or interacts with our website or services.
• Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit resetrecoveryhub.com and use the services.
• IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address.
• Personnel: Refers to individuals who are employed by Benco Art LLC or are under contract to perform a service on behalf of Benco Art LLC.
• Personal Data: Any information that directly, indirectly, or in connection with other information can identify a natural person.
• Service: Refers to the website, products, and services provided by Benco Art LLC through Reset Recovery Hub.
• Third-Party Service: Refers to advertisers, payment processors, analytics providers, fraud-prevention tools, promotional and marketing partners, suppliers, manufacturers, and others who help us operate our business.
• Website: Refers to the website operated by Benco Art LLC at resetrecoveryhub.com.
• You: A person or entity that visits, uses, or interacts with our Services.

3. Information We Collect

We may collect information from you when you:

• Visit our website
• Register on our site
• Place an order
• Subscribe to our newsletter
• Respond to a survey
• Fill out a form
• Contact us for support

Personal Information Collected

• Name
• Email address
• Phone number
• Mailing address
• Billing address
• Order and transaction details
• IP address and device/browser information

4. How We Use the Information We Collect

We may use the information we collect for the following purposes:

• To provide and improve our services: Your information helps us operate, maintain, and improve our website and customer experience.
• To process transactions: We use your information to process orders, payments, refunds, and related service requests.
• To fulfill orders: Your shipping and contact information is shared with our third-party suppliers and manufacturers to ensure accurate and timely delivery of your order.
• To communicate with you: We may send order confirmations, shipping updates, support responses, and other service-related communications.
• To improve customer service: Your information helps us respond to your customer service requests and support needs more effectively.
• To send marketing communications: Where permitted, we may send promotional emails or updates that may interest you. You can unsubscribe at any time.
• To prevent fraud and abuse: We may use your information to detect, investigate, and prevent fraud, unauthorized transactions, and other misuse of our services.
• To comply with legal obligations: We may process your information when necessary to comply with applicable laws, regulations, or lawful requests.

5. Information from Third Parties

5.1 End User Information from Third Parties

We may receive information from third parties when it is necessary to provide our services, process transactions, prevent fraud, or improve the user experience.

5.2 Customer Information from Third Parties

We may receive information from service providers such as payment processors, fraud prevention providers, analytics tools, or advertising partners. We may also receive publicly available information where permitted by law.

5.3 Supplier & Manufacturer Data Sharing

As an independent online retailer operating a dropship fulfillment model, we share necessary customer information — including name, shipping address, phone number, and order details — with our third-party suppliers and manufacturers solely for the purpose of fulfilling and shipping your order. These parties are required to handle your information securely and only use it for order fulfillment purposes.

6. Sharing Your Information

We may share your information with:

• Third-Party Service Providers: Trusted parties who help us operate our website, process payments, prevent fraud, fulfill orders, provide customer support, or analyze site performance.
• Suppliers & Manufacturers: Third-party suppliers and manufacturers who fulfill and ship orders directly to you on our behalf. Your name, shipping address, phone number, and order details are shared as necessary to complete your purchase.
• Affiliates and Contractors: Individuals or entities working with us to support our operations.
• Business Transfers: In connection with a merger, acquisition, financing, sale of company assets, or similar transaction.
• Legal Requirements: When required by law, subpoena, court order, or other valid legal process, or when necessary to protect our rights, users, or business.

We do not sell your personal information for money.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information.

• Cookies: Small files that may include an anonymous unique identifier.
• Use of Cookies: To improve your browsing experience, remember your preferences, analyze traffic, and support site functionality.
• Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. Some parts of the site may not function properly if cookies are disabled.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

• Secure Connections: Sensitive information is transmitted using Secure Socket Layer (SSL) technology where applicable.
• Restricted Access: Personal information is accessible only to authorized personnel and service providers who need it to perform their duties.
• Payment Processing: Payment information is handled by third-party payment processors and is subject to their security practices and policies.

Please note that no method of transmission over the Internet or method of electronic storage is completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Restriction: The right to request that we restrict certain processing activities.
• Objection: The right to object to certain processing activities.
• Portability: The right to request a copy of your personal information in a portable format where applicable.

To exercise any applicable rights, please contact us at support@resetrecoveryhub.com.

11. Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from individuals under 18.

12. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where our service providers and third-party suppliers or manufacturers operate. By using our Service, you understand that your information may be transferred to and processed outside your state or country of residence.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices, content, or policies of any third-party websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of the Service after any changes are posted constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@resetrecoveryhub.com
• Phone: 1-239-747-7113
• Address: Benco Art LLC, 17212 Little Eagle Creek Avenue, Westfield, IN 46074, United States
• Hours: Monday to Friday, 9 AM to 5 PM EST. Orders placed before 2 PM EST are processed the same business day.

Reset Recovery Hub is a brand operated by Benco Art LLC.